Certifications

Always in line with the customer's needs

GESTLABS operates in compliance with internationally valid standards, to guarantee customers objective, impartial results in line with the best market standards.

ISO 9001 certification

Improving the quality of products, processes, and skills requires a reliable organization, clearly defined responsibilities, and systematic oversight of activities.

GESTLABS operates a Quality Management System certified to ISO 9001:2015, guiding its business processes toward customer satisfaction and continual improvement.

The certification scope covers the design and delivery of laboratory services, including testing, analysis, and process and product reliability assessments, as well as specialist consulting and training in quality, reliability, statistics, processes, and technologies.

The certification also includes the design and delivery of funded and privately funded training courses and the design and development of electronic device prototypes, under IAF sectors 35 and 37.

For customers, this approach means working with a partner that identifies requirements, plans agreed activities, and monitors results, integrating technical services with skills development.

Process monitoring and nonconformity management support continual improvement in service quality.

ISO 17025 certification

Assessing product quality and reliability requires valid test results, obtained using appropriate methods and recognized technical expertise.

The GESTLABS laboratory is accredited to ISO/IEC 17025:2017 by Perry Johnson Laboratory Accreditation (PJLA), accreditation no. 100622. This accreditation confirms the laboratory’s technical competence for the activities covered by its scope.

The scope includes environmental and mechanical testing, as well as electrical and optical measurements and software life cycle assessments for equipment intended for aesthetic treatments.

For this equipment, the scope includes activities related to IEC 62471, IEC 62304, IEC 60601-2-2, IEC 60601-2-10, and IEC 60601-2-57, limited to the parameters and assessments specified in the certificate supplement.

GESTLABS helps customers identify applicable product tests and interpret results, supporting development and qualification decisions.

Accreditation applies exclusively to the activities listed in the current scope.

Certified IPC Training Center

Starting from April 2019, GESTLABS has strengthened the long-term partnership with IPC (Association Connecting Electronics Industries) by opening a new “Certified Training Center” placed at its own offices in Lomagna.

The new Center was conceived to expand the IPC training offer in Italy, providing Training and Certification courses both for Certified IPC Specialists (CIS) and for Certified IPC Trainers (CIT), in accordance with the programs:

IPC-A-600 (“Acceptability of Printed Boards”)
IPC-A-610 (“Acceptability of Electronic Assemblies”)
IPC/J-STD-001 (“Requirements for Soldered Electrical and Electronic Assemblies”)
IPC-7711/7721 (“Rework, Modification and Repair of Electronic Assemblies”)

The new “Certified IPC Training Center” in Lomagna joins the historic “Manufacturing Training Center” (MTC).

Quality

The critical processes in our activities have been defined according to the standards of ISO 9001:2015.

GESTLABS S.r.l.’s critical processes are documented through procedures describing the individual activities, the documentation, the tools used to carry them out and the operators’ responsibilities. The scope of our Quality System is the “Development and sale of laboratory services, including testing, calibration, analysis activities, process and product reliability assessment, and the industrialization of new technological processes. Development and sale of consulting and specialist training services on quality, reliability, statistics, processes and technologies”.

Responsibility

Each process owner is accountable for using the right resources and provides the information needed to ensure maximum efficiency and effectiveness of the process under their responsibility. The process owner must also measure/monitor process performance and implement all the actions needed to meet the planned objectives and ensure continuous improvement.

Key processes

The efficiency and effectiveness of the “Key Processes” are continuously monitored by the Laboratory Manager and by Management through the department dashboard, which includes the most relevant indicators used to control key process performance.
A structured review system is in place which, through dedicated meetings, flags and addresses business aspects and, where results are analyzed through metrics, defines specific action plans.

Customer orientation

GESTLABS S.r.l. is a service company centered on companies' needs

As such, it places people and the market at the center of its action. The individuals and organizations that use its services are regarded as customers — users of well-structured, complex services.

GESTLABS S.r.l. Management uses appropriate indicators to monitor the fulfillment of the requirements agreed with the customer and the improvement of customer satisfaction. To this end, it verifies the implementation of all measurement, analysis and improvement tools.

Awareness

GESTLABS S.r.l. has a structured approach to the market, aware that: its development depends on the ability to operate in an increasingly open and competitive market; its ability to deliver services recognizable for their quality is linked to the development of a continuous organizational improvement process; all its collaborators are called upon to cooperate and share responsibility in proposing and delivering services.

Identification

In order to evaluate adequacy and continuously improve the effectiveness of its Quality System, GESTLABS S.r.l. implements a procedure for identifying, collecting and analyzing data concerning customer satisfaction, the compliance of the service provided with the requirements agreed with the customer, and the measurement and monitoring of the main business processes and of suppliers.

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